Return Policy
As a store specialising in sealed products within the trading card industry, we do not accept returns.
However, if your item differs from description or you receive a sealed product that is visibly damaged or defective upon delivery (e.g., the packaging is crushed or tampered with), please contact us within 7 days. We’ll do what we can to resolve the issue.
Email: info@koicards.co.uk
Cancellations Policy
Cancellations may be requested prior to shipment but will incur a 4% cancellation fee, which will be deducted from the refunded amount. This fee covers the non-refundable payment processing charges incurred at the time of your initial transaction.
To cancel an order, please email info@koicards.co.uk
